RETURNS OF PRODUCTS
We refund and exchange items where the packaging has not been opened, tampered with and is still intact. If you purchase an item and require a refund, please contact us within the first 12 hours of receiving the item and we will be happy to refund the item, minus the shipping fees.
 

EXCHANGE

​We are happy to exchange items for a different product, but under all circumstances of returns for an exchange the customer must contact us within the first 12 hours upon receipt of the item and the packaging on the said item must not have been opened. The customer is responsible for the shipping fees when returning items for a refund or exchange.
 

DAMAGED ITEMS
Note: Should your goods arrive damaged, please notify us within 12 hours of receiving the damaged goods, to request a full refund or for an exchange of the same product. In this instance, we are not able to exchange the damaged item for a different product, we will only exchange the damaged product for the same product that was initially purchased. For items that arrive damaged, please email us an image of the damaged on the day and time it arrived, within 12 hours of receiving the damaged item, along with your request for either an exchange or refund. We require this data management.

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